Nothing is more precious than being in the present moment. Fully alive, fully aware.

Nhat Hanh, Buddhist monk and peace activist

When meeting with a client at the office, counsel should create an environment that is free from distractions. Clients deserve your undivided attention.

Being in the present moment is necessary for empathetic communication. It is also a matter of respect.

The following tips may be useful in the prevention of intrusive interruptions:

-      Cell phones should be turned off and tucked away in a desk drawer;

-      The landline telephone should be set to ‘do not disturb’;

-      All browser windows on your computer, including e-mail, should be closed; and

-      Your assistant should be instructed not to interrupt you unless it is an emergency.

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